Support
Support
Last updated: 16 July 2026
Support is an email address. The people who made the app read it and write back.
Get in touch
We aim to reply within two business days.
Worth mentioning
Any of this and we'll find it faster. Haven't got it? Write anyway.
- Which app
- Your device and iOS version (e.g. iPhone 15 Pro, iOS 18.2)
- The app version, at the bottom of the settings screen
- What you were trying to do, and what happened instead
App by app
Sam's Note iOS
Notes live on your device. Nothing is backed up to a server, so deleting the app deletes them for good. Changing phones? Move anything you want to keep before you delete.
Dopamine News iOS
The cards are public news and market data, tidied up. They aren't investment advice. If you spot something wrong, tell us. We'll fix it.
Video Triage iOS
You need to run the server yourself for this one. If it won't connect, start by checking the server is up and your phone is on the same network.
dsget iOS
You'll need Download Station on a Synology NAS. If it won't connect, check your QuickConnect ID and account details again.
Bugs and ideas
Same address. Bug reports are especially welcome. Best of all is knowing how to make it happen again.
Ideas are welcome too. Fair warning: we don't add features easily, so we might pass on a good one. If we do, we'll tell you why.
Company
AIDE · Seongnam, Gyeonggi-do, Korea
contact@aidestudio.app