Support
Support
Last updated: 26 July 2026
Support is an email address. The people who made the app read it and write back.
Get in touch
We aim to reply within two business days.
Worth mentioning
Any of this and we'll find it faster. Haven't got it? Write anyway.
- Which app
- Your device and iOS version (e.g. iPhone 15 Pro, iOS 18.2)
- The app version, at the bottom of the settings screen
- What you were trying to do, and what happened instead
App by app
Sam's Note iOS
Notes live on your device. Nothing is backed up to a server, so deleting the app deletes them for good. Changing phones? Move anything you want to keep before you delete.
Naejip Tamgu iOS
Transaction prices come from filings with Korea's Ministry of Land. Filing can take up to 30 days, so the very latest deals may not show yet. If your saved complexes are missing, check that you're signed in. Anything saved without signing in stays on that device only.
Want your account deleted? Tap My → Delete account in the app and it's gone on the spot, along with the saved complexes and notes attached to it. Can't open the app? Email us and we'll do it for you.
Fetcha iOS
You'll need Download Station on a Synology NAS. If it won't connect, check your QuickConnect ID and account details again.
Bugs and ideas
Same address. Bug reports are especially welcome. Best of all is knowing how to make it happen again.
Ideas are welcome too. Fair warning: we don't add features easily, so we might pass on a good one. If we do, we'll tell you why.
Company
AIDE · Seongnam, Gyeonggi-do, Korea
contact@aidestudio.app